Question 1

How long does elevator installation take?

Accepted Answer

Installation time depends on the elevator type and complexity. On average, it takes 2-6 weeks, including installation of mechanical components, electronics configuration and testing.

Question 2

What warranty do you offer?

Accepted Answer

We provide full warranty on all work. For installation, the warranty period is 2 years; for repairs and parts replacement — 1 year.

Question 3

What factors determine elevator cost?

Accepted Answer

The cost depends on elevator type, number of floors, capacity, additional options and construction work requirements. Use our online calculator for an estimated cost.

Question 4

Is financing available?

Accepted Answer

Yes, we offer flexible payment terms. Contact us for details.

Question 5

How often does an elevator need maintenance?

Accepted Answer

For residential buildings, 1-2 times per month is recommended; for commercial buildings — 2-4 times per month; for hotels and hospitals — weekly.

Question 6

What happens in an emergency?

Accepted Answer

We have a 24/7 emergency call-out service. Response time in Tbilisi is 15 minutes. Call our hotline anytime.

Question 7

What's the difference between scheduled maintenance and technical inspection?

Accepted Answer

Scheduled maintenance is regular preventive servicing, while technical inspection is a legally mandated comprehensive examination conducted at least once a year.

Question 8

Is technical inspection mandatory?

Accepted Answer

Yes, technical inspection is legally mandatory for all public access elevators. It must be conducted at least once a year.

Question 9

Is it worth modernizing an old elevator or better to install a new one?

Accepted Answer

Modernization is typically 40-60% cheaper than a new elevator and takes 2-3 times less time. However, if the elevator is very old or the shaft doesn't meet standards, installing a new elevator is the better option.

Frequently Asked Questions